Holiday Hours

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Still Stuck on something? Send us a message and one of our team will be in touch in the New Year

Holiday Hours

The team at Kiwibike have been hard at work all year to bring you great premiums and service and are taking a much deserved break.

You can still make changes to your policy via the Manage My Policy tab.

Take out a new policy by completing a Quick Quote.

Make a claim 

Have a qustion? View our FAQ.

Holiday Hours :

December 23rd : 8AM – 3PM

December 24th – January 5th : Closed

January 6th : 8AM – 5 PM 

NZ Owned & Operated

Support with your claim

We are Bike Enthusiasts

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Insured Clients
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Trusted Brand

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Cost

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Support

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Our features

Why use Kiwibike

The process is easy

To help support your claim please include the following information (this is noted on the cover letter of the claim form)
Once you have completed the claim form, please email the form back to claims@kiwibike.co.nz

To speed up the process, please contact your preferred repairer and speak to them about collecting the bike and initiating an assessment and quote.

Once the insurer has appointed an assessor they will be in contact with you and the preferred repairer.

Location

The current location of your bike.

Drivers Licence

A copy of your drivers licence (front and back).

Police Document

This is only needed if the police were at the scene.  If you have not received this but have the acknowledgment number, please put this in the applicable section.